1. Introduction
This Privacy Policy explains how Vedic Kundali ("we", "our", "us", or "the Service") collects, uses, stores, and protects your personal information when you use our website at aivedickundali.com and our mobile applications for Android and iOS (together, the "Service").
Vedic Kundali provides Vedic astrology services, including birth chart (kundali) generation, planetary period and transit calculations, horoscope matching (Guna Milan and Kundali Milan), a Hindu calendar and panchanga computed for your city, the Bikram Sambat calendar, and AI-assisted astrological consultations.
We act as the data controller for the personal information described in this Policy. By creating an account or otherwise using the Service, you confirm that you have read and understood this Policy. If you do not agree with it, please do not use the Service.
For any privacy question, data request, or complaint, contact us at contact@aivedickundali.com. We respond to privacy requests within 30 days.
2. Information We Collect
2.1 Information You Provide
- Account information: your email address, display name, and a securely hashed password. If you sign in with Google, we receive your email address, name, and profile picture from Google. If you sign in with Apple, in the app or on the website, we receive your name and email address from Apple; if you choose to hide your email, we receive only Apple's private relay address. We never receive or store your Google or Apple password.
- Birth details: date of birth, time of birth, and place of birth (including the latitude, longitude, and time zone of that place), plus the name and gender you assign to each chart. These details are required to calculate an astrological chart and are the core data of the Service. You may also save charts for other people (for example, family members or a prospective partner) - see Section 9.
- Profile content: an optional profile photograph and your language preference.
- Messages and questions: the questions you ask the AI Jyotish feature and the resulting conversation history, feedback or reviews you submit, and any message you send us through the in-app contact form.
- Payment records: when you purchase Karma Points, we store the amount, currency, date, status and description of the purchase, together with the transaction reference and confirmation returned by our payment processor (Fonepay in Nepal, Razorpay elsewhere), and for Razorpay purchases the payment method used (UPI or card). We never receive your card number, bank credentials, UPI PIN or wallet login. An earlier purchase method, retired in September 2026, asked for a screenshot of the payment; any screenshot collected that way is kept with its payment record under the same retention rules.
- Rewards and referrals: your Karma Points balance and history, login streaks, and, if you joined through someone's referral link, which account referred you.
2.2 Information Collected Automatically
- Usage and diagnostic data: features used, requests made, error and crash information, and timestamps, used to operate, secure, and improve the Service. Error reports are sent to our error-monitoring provider with passwords, sign-in tokens, cookies and request bodies removed.
- Device and connection data: a device identifier, application version, operating system, and IP address. When you sign in, we record the time, device type, platform, IP address and approximate country of that session. The device identifier is used to apply free-usage limits fairly and to detect abuse; it is not used for advertising.
- Push notifications: if you allow notifications in the mobile app, we store a notification token, your device platform and name, and your time zone, so that the daily rashifal and festival reminders arrive at the right local time. If you turn on notifications on the website or in the website added to your iPhone Home Screen, we store your browser's push subscription (an address at your browser maker's push service, such as Apple, Google or Mozilla, and the keys that encrypt the message) with the same details. The notification text passes through that push service to reach you. You can switch notifications off in the app's settings, in the website's Settings, or in your device or browser settings at any time, and signing out of the website removes that browser's subscription.
- Visits to our public pages: when you read our public web pages, we record the page, the referring site, your device type, operating system and browser, and your IP address, and we look up the country of that IP address. A random identifier kept in your browser's local storage lets us count a returning reader once. We use this only to measure readership.
- Location: we use the country derived from your IP address to show the right calendar and payment options. If you choose a city for the panchanga, we store that choice. On the website, if you allow your browser to share your location, we use it to calculate the panchanga and the sky for where you are, or to fill in a birthplace you ask us to detect; it is not stored unless you save it as part of a chart. The app does not request your device location.
2.3 Cookies, Analytics and Advertising
On the web, we use strictly necessary cookies and browser local storage to keep you signed in, to remember your language and theme preference, and to protect against fraud and abuse. The mobile application stores the equivalent information in the device's secure storage, and keeps a copy of your charts and recent data on the device so that they remain available offline.
Analytics. Our website uses Google Analytics, which sets cookies to help us understand how visitors use the site, such as which pages are read and how people arrive. We use this information in aggregate to improve the Service.
Advertising. Our public web pages, such as articles and astrology reference pages, may show advertising served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to our site and/or other sites on the Internet.
You can opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info. Google explains how it uses information from sites that show its ads at How Google uses information from sites or apps that use our services.
For visitors in the European Economic Area, the United Kingdom and Switzerland, Google Analytics starts with analytics and advertising storage switched off (Google's consent mode), and Google shows its consent message before personalised ads; without consent, only limited, non-personalised ads can appear. You can withdraw or change that choice at any time from the same message or by clearing this site's cookies in your browser.
Advertising in the Android app. The Android app may show banner ads served by Google AdMob on some screens, such as the home screen, your kundali, the calendar, Kundali Milan and Karma recharge. To serve and measure these ads, Google receives your device's advertising ID, your IP address and basic device information. Where the law requires consent, mainly in the European Economic Area and the United Kingdom, Google's consent form asks you first, and you can change your choice at any time under Settings, Ad privacy choices. You can reset or delete your advertising ID, or turn off personalised ads, in your phone's Settings under Google, Ads. Ads are never shown in the AI Jyotish, payment checkout or sign-in. The iPhone app does not show ads.
On the website, ads are not shown inside the signed-in areas of the Service, such as your charts, the AI Jyotish, your wallet or your settings. We do not sell your personal information or share your account data, your birth details or your readings with advertisers or data brokers.
3. How We Use Your Information
We use your personal information only for the following purposes:
- To create and administer your account and authenticate you.
- To calculate and display astrological results - birth charts, divisional charts, planetary periods (dashas), transits, doshas, yogas, horoscope matching, and calendar information.
- To generate AI-assisted astrological readings in response to your questions.
- To operate the Karma Points balance, purchases, transfers, and rewards.
- To send the notifications you have enabled, such as the daily rashifal and festival reminders, as well as service-related notifications, and to respond to your support requests.
- To keep each person's own birth chart (the master kundali) tied to a single account, which protects free allowances and referral rewards from being claimed repeatedly.
- To publish anonymised, aggregate statistics as described in Section 4.1.
- To maintain security, prevent fraud and abuse of free allowances, enforce our Terms, and comply with applicable law.
- To improve the accuracy and quality of the Service, including improving our astrological models as described in Section 4.
Where the law requires a legal basis for processing (for example, the GDPR in the European Economic Area and the UK), we rely on: performance of our contract with you (providing the Service), your consent (for optional features such as an uploaded profile photograph), our legitimate interests (security, abuse prevention, and service improvement), and compliance with legal obligations.
4. Artificial Intelligence and Model Improvement
The AI Jyotish feature sends the context needed for a reading to third-party AI providers that generate the written response: the chart you are asking about (its name, date, time and place of birth, and the calculated positions, dashas and transits) together with the question you ask. Those providers process this information solely to produce your reply. We do not send your email address, your account details, your payment details, or your profile photograph to them.
Improving our own models. We may use conversations and astrological content generated within the Service to develop, evaluate, and improve our own in-house astrological models and the quality of our readings. When we do this:
- Data is stripped of direct identifiers - your name, email address, and account identifiers are removed before the content is used for improvement work.
- It is used only to improve the Service. We do not sell it, rent it, publish it, or share it with advertisers or data brokers, and we do not use it to build profiles about you for marketing.
- Access is limited to authorised personnel bound by confidentiality obligations, and the data is held under the same security controls described in Section 6.
- You can opt out. Email us at contact@aivedickundali.com and we will exclude your content from model-improvement use. Opting out does not affect your ability to use any feature of the Service.
We do not use AI to make automated decisions that produce legal or similarly significant effects concerning you.
4.1 Anonymised Statistics
Our reference pages quote aggregate statistics computed from the master kundalis on the Service, such as how often a lagna, Moon sign or planetary conjunction occurs. These figures are counts and percentages across hundreds of charts. They contain no names, birth dates, birth times, places, or any other detail that could identify a person.
5. Sharing and Disclosure
We do not sell your personal information. We share it only in these limited circumstances:
- Service providers: hosting, network and content delivery (Cloudflare), encrypted backup storage, AI providers (as described in Section 4), email delivery, error monitoring, a geocoding service (OpenStreetMap Nominatim, which receives the place name you type so we can find its coordinates), an IP-to-country lookup service, and Google for analytics and advertising (Section 2.3). They may process personal data only on our instructions and for the purpose we specify.
- Payment processors: in Nepal, Karma Point purchases are processed by Fonepay: you pay by scanning a Fonepay QR code with eSewa or a mobile banking app, or by opening your bank's app directly. Outside Nepal, purchases are processed by Razorpay (Razorpay Software Private Limited, India): you pay with a UPI app or a card inside Razorpay's payment window, which also asks for your mobile number and uses the email address of your account to process the payment and send you its receipt. Payment is completed inside those services and apps under their own privacy policies. The processor tells us the amount, the status, the payment method and a transaction reference; we never receive or store your card number, bank credentials, UPI PIN or wallet login.
- Other users, at your direction: if you transfer Karma Points to another user, that user sees the associated transaction record. The Service has no friends list, chat between users or photo sharing.
- Shared Kundali Milan readings: if you create a share link for a Kundali Milan reading, anyone with that link can see the written reading and the scores, which may mention the names on the two charts. Birth dates, times and places are never shown on a shared reading. A link works for 30 days, and you can turn it off at any time with Stop sharing under the reading.
- Legal and safety: where required by law, regulation, or valid legal process, or where necessary to protect the rights, safety, or property of our users or the Service.
- Business transfer: if the Service is involved in a merger, acquisition, or asset sale, personal data may be transferred; we will notify you before your data becomes subject to a different privacy policy.
Our providers may process data in countries other than yours. Where such transfers involve personal data protected by the GDPR or similar laws, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses.
6. Data Security and Retention
We protect your information with encryption in transit (HTTPS/TLS), industry-standard password hashing, encrypted storage of authentication tokens on your device, access controls limiting administrative access to authorised personnel, and network restrictions on our databases.
We retain your account information and saved charts for as long as your account remains active. Our database is backed up several times a day to encrypted off-site storage, and those backups are kept for up to 30 days.
If you sign in with Google or Apple and the email address already has an account with a password that no provider has confirmed, we switch that password off and sign out every other device, so that no one who registered your address before you can keep access. You can set a new password at any time with Forgot password, which sends a link to your inbox.
When you delete your account, access ends immediately - your account is closed and every session and device sign-in is revoked at once. Your underlying data is then retained for 90 days, after which it is irreversibly purged: your saved charts, AI Jyotish conversations and profile content are erased, and your account record is anonymised so it can no longer be linked to you. This 90-day window allows us to resolve payment disputes and detect fraud, and to help if an account was deleted in error. We may keep limited payment records beyond that period where accounting, tax, or fraud-prevention law requires it; those records are not linked to an identifiable person after anonymisation. Temporary caches expire automatically within 7 days, and copies held in our encrypted backups are overwritten within 30 days of the purge.
If you want your data erased sooner than 90 days, email us at contact@aivedickundali.com from your registered address and we will action the request, subject to any records we are legally required to keep.
No method of transmission or storage is completely secure. If a data breach affecting your personal information occurs, we will notify affected users and any competent supervisory authority without undue delay, and within 72 hours where required by applicable law.
7. Your Rights and Choices
Subject to applicable law, you have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information - you can edit your profile and charts directly in the Service.
- Delete your account and associated personal data.
- Export a copy of your data in a portable format.
- Object to or restrict certain processing, including model-improvement use (Section 4).
- Withdraw consent at any time where processing is based on consent, including turning off notifications or location access.
- Lodge a complaint with your local data protection authority.
7.1 How to Delete Your Account
You can delete your account at any time from Settings → Delete account, in both the mobile app and the website. If you no longer have the app installed or cannot sign in, use our public deletion request page at aivedickundali.com/delete-account, or e-mail contact@aivedickundali.com from your registered address.
To delete only some of your data while keeping your account, you can remove individual saved charts, AI conversations, and notifications directly in the app, or request partial deletion through the same page or e-mail address.
Deleting your account closes it immediately and signs you out everywhere. Your data is then held for 90 days and permanently erased after that, as described in Section 6. Deletion cannot be undone, and any unused Karma Points are forfeited.
7.2 If You Live in the United States
Residents of California and of other US states with comprehensive privacy laws have the right to know what personal information we hold about them, to receive a copy, to correct it, to delete it, and to opt out of its sale or of its use for targeted advertising. We do not sell personal information. The personalised Google advertising described in Section 2.3 may count as "sharing" for targeted advertising under some of these laws; you can opt out of it at any time in Google Ads Settings, linked above, and your choice there applies on this site. To exercise any other right, use the e-mail address in Section 7.3; we answer within 45 days.
7.3 Exercising Other Rights
To exercise any other right, email contact@aivedickundali.com from the address registered to your account. We may ask you to verify your identity before acting on a request. We do not discriminate against you for exercising your privacy rights.
8. Children's Privacy
The Service is intended for users aged 18 and over and is not directed to children. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly. If you believe a minor has provided us with personal data, contact us at contact@aivedickundali.com.
9. Birth Details of Other People
The Service allows you to create charts for other people, and horoscope matching necessarily involves a second person's birth details. If you enter another person's information, you confirm that you have their permission to do so (or, for a minor in your care, that you are their parent or legal guardian). You are responsible for the information you enter about others. You can delete any saved chart at any time, which removes those details from your account.
10. Astrological Content Notice
Astrological readings, predictions, and AI-generated interpretations are provided for cultural, spiritual, and entertainment purposes only. They are not professional medical, psychological, legal, or financial advice, and should not be relied upon as a substitute for advice from a qualified professional. See our Terms & Conditions for the full disclaimer.
11. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Last Updated" date above. If the changes are significant, we will provide additional notice within the Service before they take effect. Your continued use of the Service after an update means you accept the revised Policy.
12. Contact Us
For any question about this Policy, your personal data, or to exercise a privacy right, contact us at contact@aivedickundali.com.