1. Introduction
This Privacy Policy explains how Vedic Kundali ("we", "our", "us", or "the Service") collects, uses, stores, and protects your personal information when you use our website at aivedickundali.com and our Android mobile application (together, the "Service").
Vedic Kundali provides Vedic astrology services, including birth chart (kundali) generation, planetary period and transit calculations, horoscope matching, an official Nepali calendar, and AI-assisted astrological consultations.
We act as the data controller for the personal information described in this Policy. By creating an account or otherwise using the Service, you confirm that you have read and understood this Policy. If you do not agree with it, please do not use the Service.
For any privacy question, data request, or complaint, contact us at [email protected]. We respond to privacy requests within 30 days.
2. Information We Collect
2.1 Information You Provide
- Account information: your email address, display name, and a securely hashed password. If you sign in with Google, we receive your email address, name, and profile picture from Google. We never receive or store your Google password.
- Birth details: date of birth, time of birth, and place of birth (including the latitude, longitude, and time zone of that place), plus the name and gender you assign to each chart. These details are required to calculate an astrological chart and are the core data of the Service. You may also save charts for other people (for example, family members or a prospective partner) — see Section 9.
- Profile content: an optional profile photograph and your language preference.
- Messages and questions: the questions you ask the AI Jyotish feature and the resulting conversation history, feedback or reviews you submit, and any message you send us through the in-app contact form.
- Payment records: when you purchase Karma Points, we store the transaction amount, date, description, and the screenshot you upload as proof of payment, so an administrator can verify and credit your purchase.
2.2 Information Collected Automatically
- Usage and diagnostic data: features used, requests made, error and crash information, and timestamps, used to operate, secure, and improve the Service.
- Device and connection data: a device identifier, application version, operating system, and IP address. The device identifier is used to apply free-usage limits fairly and to detect abuse; it is not used for advertising.
- Approximate location: if you choose a city for the daily panchanga, we store that choice. We do not collect precise GPS location.
2.3 Cookies and Local Storage
On the web, we use strictly necessary cookies and browser local storage to keep you signed in, to remember your language and theme preference, and to protect against fraud and abuse. The mobile application stores the equivalent information in the device's secure storage. We do not use advertising cookies, and we do not sell your data or share it with data brokers.
3. How We Use Your Information
We use your personal information only for the following purposes:
- To create and administer your account and authenticate you.
- To calculate and display astrological results — birth charts, divisional charts, planetary periods (dashas), transits, doshas, yogas, horoscope matching, and calendar information.
- To generate AI-assisted astrological readings in response to your questions.
- To operate the Karma Points balance, purchases, transfers, and rewards.
- To send service-related notifications and to respond to your support requests.
- To maintain security, prevent fraud and abuse of free allowances, enforce our Terms, and comply with applicable law.
- To improve the accuracy and quality of the Service, including improving our astrological models as described in Section 4.
Where the law requires a legal basis for processing (for example, the GDPR in the European Economic Area and the UK), we rely on: performance of our contract with you (providing the Service), your consent (for optional features such as an uploaded profile photograph), our legitimate interests (security, abuse prevention, and service improvement), and compliance with legal obligations.
4. Artificial Intelligence and Model Improvement
The AI Jyotish feature sends the relevant astrological context — your calculated chart data along with the question you ask — to third-party AI providers that generate the written response. Those providers process this information solely to produce your reply. We do not send your email address, your name, your payment details, or your profile photograph to these providers.
Improving our own models. We may use conversations and astrological content generated within the Service to develop, evaluate, and improve our own in-house astrological models and the quality of our readings. When we do this:
- Data is stripped of direct identifiers — your name, email address, and account identifiers are removed before the content is used for improvement work.
- It is used only to improve the Service. We do not sell it, rent it, publish it, or share it with advertisers or data brokers, and we do not use it to build profiles about you for marketing.
- Access is limited to authorised personnel bound by confidentiality obligations, and the data is held under the same security controls described in Section 6.
- You can opt out. Email us at [email protected] and we will exclude your content from model-improvement use. Opting out does not affect your ability to use any feature of the Service.
We do not use AI to make automated decisions that produce legal or similarly significant effects concerning you.
5. Sharing and Disclosure
We do not sell your personal information. We share it only in these limited circumstances:
- Service providers: hosting and infrastructure providers, AI providers (as described in Section 4), email delivery services, and error-monitoring services. They may process personal data only on our instructions and for the purpose we specify.
- Payment platforms: Karma Point purchases are made by scanning a merchant QR code using eSewa (Nepal) or Google Pay (India). Payment is completed within those platforms under their own privacy policies; we never receive or store your card numbers, bank credentials, or wallet login details.
- Other users, at your direction: if you transfer Karma Points to another user, that user sees the associated transaction record.
- Legal and safety: where required by law, regulation, or valid legal process, or where necessary to protect the rights, safety, or property of our users or the Service.
- Business transfer: if the Service is involved in a merger, acquisition, or asset sale, personal data may be transferred; we will notify you before your data becomes subject to a different privacy policy.
Our providers may process data in countries other than yours. Where such transfers involve personal data protected by the GDPR or similar laws, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses.
6. Data Security and Retention
We protect your information with encryption in transit (HTTPS/TLS), industry-standard password hashing, encrypted storage of authentication tokens on your device, access controls limiting administrative access to authorised personnel, and network restrictions on our databases.
We retain your account information and saved charts for as long as your account remains active.
When you delete your account, access ends immediately — your account is closed and every session and device sign-in is revoked at once. Your underlying data is then retained for 90 days, after which it is irreversibly purged: your saved charts, conversations, messages, profile content, and social data are erased, and your account record is anonymised so it can no longer be linked to you. This 90-day window allows us to resolve payment disputes and detect fraud, and to help if an account was deleted in error. We may keep limited payment records beyond that period where accounting, tax, or fraud-prevention law requires it; those records are not linked to an identifiable person after anonymisation. Temporary caches expire automatically within 7 days.
If you want your data erased sooner than 90 days, email us at [email protected] from your registered address and we will action the request, subject to any records we are legally required to keep.
No method of transmission or storage is completely secure. If a data breach affecting your personal information occurs, we will notify affected users and any competent supervisory authority without undue delay, and within 72 hours where required by applicable law.
7. Your Rights and Choices
Subject to applicable law, you have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information — you can edit your profile and charts directly in the Service.
- Delete your account and associated personal data.
- Export a copy of your data in a portable format.
- Object to or restrict certain processing, including model-improvement use (Section 4).
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with your local data protection authority.
7.1 How to Delete Your Account
You can delete your account at any time from Settings → Delete account, in both the mobile app and the website. If you no longer have the app installed or cannot sign in, use our public deletion request page at aivedickundali.com/delete-account, or e-mail [email protected] from your registered address.
To delete only some of your data while keeping your account, you can remove individual saved charts, AI conversations, and notifications directly in the app, or request partial deletion through the same page or e-mail address.
Deleting your account closes it immediately and signs you out everywhere. Your data is then held for 90 days and permanently erased after that, as described in Section 6. Deletion cannot be undone, and any unused Karma Points are forfeited.
7.2 Exercising Other Rights
To exercise any other right, email [email protected] from the address registered to your account. We may ask you to verify your identity before acting on a request. We do not discriminate against you for exercising your privacy rights.
8. Children's Privacy
The Service is intended for users aged 18 and over and is not directed to children. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly. If you believe a minor has provided us with personal data, contact us at [email protected].
9. Birth Details of Other People
The Service allows you to create charts for other people, and horoscope matching necessarily involves a second person's birth details. If you enter another person's information, you confirm that you have their permission to do so (or, for a minor in your care, that you are their parent or legal guardian). You are responsible for the information you enter about others. You can delete any saved chart at any time, which removes those details from your account.
10. Astrological Content Notice
Astrological readings, predictions, and AI-generated interpretations are provided for cultural, spiritual, and entertainment purposes only. They are not professional medical, psychological, legal, or financial advice, and should not be relied upon as a substitute for advice from a qualified professional. See our Terms & Conditions for the full disclaimer.
11. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Last Updated" date above. If the changes are significant, we will provide additional notice within the Service before they take effect. Your continued use of the Service after an update means you accept the revised Policy.
12. Contact Us
For any question about this Policy, your personal data, or to exercise a privacy right, contact us at [email protected].